The KODAK Gallery Return Form

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Here at the KODAK Gallery, we stand by all your purchases. You can request an account credit, a product replacement, or a refund for any of your orders placed within the past 30 days.

Account Credit
If you are not satisfied with your order for reasons such as zoom and trim settings, blurred or pixilated images, or personal editing mistakes, please send an email to credit@kodakgallery.com along with a description of the item(s) and reason(s) for the account credit request.

Product Replacement
If your order arrived damaged, and you wish to have an exact replacement with no editing changes, we request that you take a photo of the item(s) and email it to replacement@kodakgallery.com as an attachment.

Refund
We can refund your credit card the full or partial amount of your order, minus shipping costs. To request a refund, please complete and print the below form, package the product(s) for which you are requesting a refund, and attach the included pre-paid shipping label to the outside of your package. You can expect to receive your refund within 2-3 weeks of shipping your package to us.

Please complete and print the below form to request a refund.

Name: ___________________________________________________________
Phone number: _______________ Account email address: __________________
Order number: ________________ Shipment number: ________________
Let us know the details of the item(s) you are returning.
Products Quantity
Returned		 Reason
Code		 Notes
(please explain)		 Reason Codes Codes
Wallets
(4 2 x 3" prints per sheet)		       Image too dark ID
4 x 6"       Image too bright IB
5 x 7"       Blurred/pixilated BP
8 x 10"       Poor cropping PC
16 x 20"       Red eye/Spots RE
20 x 30"       Roller marks RM
Cards & Invitations       Bent/Scratched BT
Photo Books       Physical damage PD
Calendars       Duplicate order DO
Photo Gifts
(mugs,blankets etc)		       Spelling typos ST
Frames       Wrong Order Received WO
Other
(please indicate product)		       Poor assembly PA
        Other(please explain) OT

Use this postage-paid shipping label for your refund request.

Simply affix the below label using transparent tape. Please do not resize or write on the mailing label, as this may result in non-delivery of your package. Include the complete Return Form with your package.